Privacy Policy

Privacy Policy

We at VALS International Ventures Private Limited (“we,” “us,” or “our”) operate PreHugged Bazaar (the “Services/Platform” or “website”) as an extension to PreHugged.com website to bring you information about our products and services. We know that our users (“you,” “your,” or “yourself”) care about how your personally identifiable information (“Personal Information”) is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using the PreHugged Bazaar website , any other linked pages, features, content, mobile applications, and any other services we offer from time to time in connection with any of the foregoing (collectively, the “Website”), you agree to the practices and policies set forth in this Privacy Policy, and you hereby acknowledge and consent to our collection, use, and sharing of your information as described in this Privacy Policy.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THIS PLATFORM.

WHAT DOES THIS PRIVACY POLICY COVER?
This privacy statement applies to your use of any products, services, content, features, technologies, or functions, and all related websites, mobile apps, mobile sites or other online platform or applications offered to you by us (collectively the “Services/Platform”). We collect, use, and share personal information to help the PreHugged Bazaar and its affiliate websites work and to keep it safe (details below).

Information posted on PreHugged Bazaar is publicly available. Our servers are located in India. Therefore, if you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers.

1. What data do we collect about you?
1.1. Data provided through direct interactions
1.1.1. Registration and other account information
When you register to use our Services, we may collect the following information about you:
• We collect first name, last name, email address and your mobile number
• We collect your billing address when you make a payment for membership plans.

1.1.2. Validation of your account
We validate the accounts of PreHugged Bazaar users by using SMS verification to ensure that each account is associated with a real and unique user. This validation process is initiated once you proceed with registering on our website. In order to validate your account, we will send you an SMS on a valid mobile number provided by you. This process is entirely free of charge.

If you do not agree to validate your account, then your account will not be created on our website.

Once you have validated your account, it will remain associated with the mobile number used for the SMS verification. If you wish to change the mobile number associated with your account, you will need to contact us.

1.1.3. Communication through WhatsApp on our Platform
When you use WhatsApp to communicate with other users, please note that WhatsApp, a third-party service, collects personal information according to its own privacy policies. This may include but is not limited to names, phone numbers, profile pictures, and any other data shared during conversations. Any information collected through WhatsApp chat is subject to WhatsApp’s own use policies and terms of service. We do not control how WhatsApp utilizes the information shared through its platform. Information shared through WhatsApp chat may be subject to WhatsApp’s own data sharing practices as outlined in its privacy policy. We do not have control over how WhatsApp shares user information. Please refer to WhatsApp’s privacy policy to understand your rights regarding your personal information shared through WhatsApp chat.

1.2. Data we collect automatically when you use of our Services
When you interact with our Services, we automatically collect the following information about you:
We collect device-specific information such as operating system version, unique identifiers, and standard web log information. For example, the name of the mobile network that you are using. We associate the device identifiers with your account.

1.2.2. Location information
Depending on your device permissions, if you post an item on our Platform, we automatically collect and process information about your actual location. We use various technologies to determine location, including IP address.

1.2.3. Client and Log data
Technical details, including the Internet Protocol (IP) address of your device, time zone and operating system.

1.2.4. Cookies and Similar Technologies
We use cookies to manage our users’ sessions, to store your preference language selection and deliver you relevant advertisements. “Cookies” are small text files transferred from a web server to the hard drive of your device. Cookies may be used to collect the date and time of your visit, your browsing history, your preferences, and your username. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services/Platform may become inaccessible or not function properly

2. Why do we process your personal information?
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where we share information with our business partners for our business needs.
• Where it is necessary for our legitimate interests to improve our Services and to provide you a safe and secure Platform.
• Where we need to comply with a legal or regulatory obligation.
In certain circumstances, we may also process your personal data based on your consent. If we do this, we will let you know the purpose and the category of personal data to be processed at the time we seek your consent.
We have set out below a description of the reasons for which we use your personal data, [and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate].

2.1. For providing access and delivering Services through our website

2.1.1. If you log in using your mobile number, we use your mobile number to identify you as a user and provide access to our website.

2.1.2. We use third party payment service providers to process any payment you make to our Services. Depending on the method of payment, you may be requested to provide us with your payment and credit card details which we will then provide to the payment service provider in order to process your payment. We do not store your credit card information. We do not store any credit card code verification values and merely forward such values and your credit card number in an encrypted manner for the purpose of processing your payment by our payment service provider.
We process the above information for adequate performance of our contract with you.

2.2. For improving your experience on the website and developing new functionalities of the website

2.2.1. If you choose to provide us with your location data, we use your location data for following purposes:

To enhance the performance of our Services and to personalize the content. For example – with the help of location data we may display ad listings vicinity to improve buying experience. For this purpose, Open Street Maps is integrated into our website. In any case, we will not process your location data for any other purposes but those explained in this Privacy Statement. However, Open Street Maps might process such location data for their own purposes as explained in the Open Street Maps Privacy Policy. Your use of Open Street Maps through our website is subject to Open Street Maps’ Terms of Use.

2.2.2. We use the images you upload, the descriptions and prices you provide in your ad listings to personalize search results in relation to ad ranking and user interest, to improve the identification and presentation of ad listings, to improve the search function and to increase the likelihood of a successful sale. This helps us to improve our Services and to provide you with a better user experience.

2.3. To take your feedback, promote and offer you Services that may be of your interest
2.3.1. We use your mobile number, log data to administer and protect our website (including troubleshooting, data analysis, testing, fraud prevention, system maintenance, support, reporting and hosting of data).

2.4. To take your feedback, promote and offer you Services that may be of your interest
2.4.1. We may contact you through your registered mobile number or email id in order to take feedback from you about our Services.
2.4.2. We may use your email address and mobile number (by WhatsApp) to make suggestions and recommendations to you about our Services that may be of interest to you.
We process the above information based on our legitimate interest in undertaking marketing activities to offer you Services that may be of your interest. Specifically, you may receive certain marketing communications from us or our business partners:
• By any preferred means of communication if you have requested such information from us.
• By email or phone, regarding similar products and services, if you already use our Services or acquired some of our products.
• By phone or email, if you have provided your feedback for our Services through our website, social media, or any other means.
Being a registered user on our website, please note that if you have registered yourself on DND/DNC/NCPR services, you will still receive the above communications.

3. How will we inform you about changes in our privacy statement?
General. We may update, upgrade, modify (partially &/or fully) this policy at any time, with updates taking effect when you next post or after 30 days, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, but this policy will continue to apply.

4. Communication
We will communicate with you by email or WhatsApp, to inform you in relation to our Services. As it is imperative for us to provide you such transactional messages you may not be able to opt -out of such messages.

5. Who do we share your data with?
We may have to share your personal data with the parties set out below for the purposes set out in section 2 above.

5.1. Third Party Service Providers: We use third party service providers to help us deliver certain aspect of our Services for example, cloud storage facilities. We conduct checks on our third-party service providers and require them to respect the security of your personal data and to treat it in accordance with the law. We do not allow them to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5.2. Advertising and analytics providers: In order to improve our Services, we will sometimes share your non-identifiable information with analytics providers that help us analyze how people are using our Platform/Service. We, share your information with them in non-identifiable form for monitoring and reporting the effectiveness of the campaign delivery to our business partners and for internal business analysis.

5.3. Law enforcement authorities, regulators and others: We may disclose your personal data to law enforcement authorities, regulators, governmental or public bodies and other relevant third parties comply with any legal or regulatory requirements. We also reserve the right to make use of the personal information in any investigation or judicial process relating to fraud on account of such transactions during the period PreHugged Bazaar retains such information. We may also disclose personal information to enforce our policies, respond to claims that a posting or other content violates other’s rights, or protects anyone’s rights, property or safety.

5.4. We may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy statement.

5.5. Access, Modification, and Deletion – You can see, modify your personal information by reviewing your posting or account status page. Contact customer support using Contact Us below to review any personal information we store that is not available on PreHugged Bazaar. There may be a charge associated with such requests but these will not exceed the amounts permitted by law.

6. Where do we store your data and for how long?
The data we collect about you will be stored and processed in secure servers in order to provide the best possible user experience. For example – for fast website.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We delete personal information when we no longer need it for the purposes we described earlier. We retain personal information as permitted by law to resolve disputes, enforce our policies; and prevent bad guys from coming back.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Technical and organizational measures and processing security
All the information we receive about you are stored on secure servers and we have implemented technical and organizational measures that are suitable and necessary to protect your personal data (encryption, passwords, physical security).

PreHugged Bazaar continually evaluates the security of its network and adequacy of its internal information security program, which is designed to (a) help secure your data against accidental or unlawful loss, access or disclosure, (b) identify reasonably foreseeable risks to the security of the network, and (c) minimize security risks, including through risk assessment and regular testing. In addition, we ensure that all payment data are encrypted using SSL technology.

Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure

8. Links to third-party websites
Our website may contain links to third party websites or apps. If you click on one of these links, please note that each one will have its own privacy policy. We do not control these websites/apps and are not responsible for those policies. When you leave our website, we encourage you to read the privacy notice of every website you visit.

If you have any queries relating to the processing/ usage of information provided by you or PreHugged Bazaar’s Privacy Policy, you may contact us.